VIP Tour Guide

Longleat is seeking a bubbly and energetic VIP Tour Guide to join our team and help us continue our tradition of hiring engaged and productive employees. Our Guests will embark on extraordinary VIP Tours that promise unforgettable moments, offering them an exhilarating perspective of our park! As a tour guide you will drive small groups through the safari park in our iconic safari Land Rover defenders, delivering captivating commentary whilst prioritising their safety at all times.

Key duties

• Maintain the fullest knowledge of all aspects of the safari park, visitor attractions and the Estate to provide the best possible commentary and information to visitors during their VIP Tours. This includes specialist species knowledge, individual animal behaviour and entertaining facts.
• Carry out up close animal experiences whilst observing the clearly defined procedures and liaising closely with the animal team.
• Meet and greet guests before their VIP Tours, printing tickets, operating the till and making hot drinks whilst always offering a warm and friendly welcome.
• Show excellent driving skills to manoeuvre the Land Rovers through the park both on and off road with a courteous and safe manner to other drivers, staff and the animals.
• Be responsible for your own vehicle carrying out daily checks, reporting defects and ensure its outstanding cleanliness for professional guest service.

About you

• It is essential that you have a full UK driving licence for this role to enable you to drive our Land Rovers.
• You will have an excellent ability to recall large amounts of scientific information and speak to large groups in a confident manner.
• You will be bubbly, energetic and enthusiastic, enabling you to engage with our guests on every level.
• Confident multi-tasking skills to enable safe vehicle driving and guest communication will be one of your strengths
• A flexibility to work hours in accordance with company requirements is essential.

Your contract

You will be on a fixed term contract, with working hours to vary over a 7 day rota basis, including weekends, evenings and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times.

At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.

With a core business welcoming around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.

In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.

You will receive attractive benefits that include:

• 29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
• Unlimited free entry to Longleat for our employees
• Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
• 50% off Membership for Friends and Family
• Discounts on food and beverages and retail merchandise
• Discounts on VIP Experiences and Accommodation
• Discretionary bonus scheme
• Employee Assistance Programme
• Employer contributory pension scheme
• Life assurance scheme
• Perks at work
• Range of flexible working schemes